Vsevolod Stepanov
Business & Economics Student
Professional Summary
Bachelor student at WU Wien with 2+ years of hands-on experience in multinational corporate environments. Highly interested in financial modeling, statistics and quantitative finance. Proven track record in process automation and managing complex B2B operations with high precision.
Education
Bachelor in Business & Economics
WU – Wirtschaftsuniversität Wien
10/2025 – 06/2028
Focus: Macrofinance and Economic Modeling
High School Diploma (AHS Matura)
Austrian School Prague
09/2014 – 06/2020
Specialization: History and Mathematics
Experience
04/2024 – 04/2025
Order Management Specialist
Anheuser-Busch InBev
- Managed large-scale B2B order flows, ensuring compliance with internal logistics protocols and delivery timelines.
- Implemented a project for automated order confirmations, significantly reducing manual errors and improving data integrity.
- Conducted performance evaluations for promotional campaigns, focusing on data-driven reporting.
12/2022 – 12/2023
Customer Experience Specialist
Alza.at
- Handled high-volume customer inquiries, developing efficient problem-solving strategies in a fast-paced environment.
- Ensured high satisfaction levels through meticulous attention to detail and adherence to company service standards.
12/2020 – 12/2022
Front Office Receptionist
Hotel Anette, Prague
- Executed high-volume check-ins/outs, guest billing, and reservation management for an international clientele.
- Proficient use of Cloudbeds and Oracle OPERA for room inventory, guest profiles, and financial reporting.
- Reconciled daily transactions (night audit) and managed lobby bar service & POS transactions.
Languages
Russian
100%
Czech
100%
English
90%
German
80%
Technical Skills
Advanced
- MS Excel
Proficient
- Cloudbeds
Basic
- Power BI
- RStudio
- SAP ERP