Vsevolod Stepanov
Business & Economics Student
🪪 Professional Summary
Bachelor student at WU Wien with 2+ years of hands-on experience in multinational corporate environments. Highly interested in financial modeling, statistics and quantitative finance. Proven track record in process automation and managing complex B2B operations with high precision.
🎓 Education
Bachelor in Business & Economics
WU – Wirtschaftsuniversität Wien
10/2025 – 06/2028
Focus: Macrofinance and Economic Modeling
High School Diploma (AHS Matura)
Austrian School Prague
09/2014 – 06/2020
Specialization: History and Mathematics
💼 Experience
Order Management Specialist
04/2024 – 04/2025
Anheuser-Busch InBev
- Managed large-scale B2B order flows, ensuring compliance with internal logistics protocols and delivery timelines.
- Implemented a project for automated order confirmations, significantly reducing manual errors and improving data integrity.
- Conducted performance evaluations for promotional campaigns, focusing on data-driven reporting.
Customer Experience Specialist
12/2022 – 12/2023
Alza.at
- Handled high-volume customer inquiries, developing efficient problem-solving strategies in a fast-paced environment.
- Ensured high satisfaction levels through meticulous attention to detail and adherence to company service standards.
Front Office Receptionist
12/2020 – 12/2022
Hotel Anette, Prague
- Executed high-volume check-ins/outs, guest billing, and reservation management for an international clientele.
- Proficient use of Cloudbeds and Oracle OPERA for room inventory, guest profiles, and financial reporting.
- Reconciled daily transactions (night audit) and managed lobby bar service & POS transactions.
🌐 Languages
100%
Russian
100%
Czech
90%
English
80%
German
🛠️ Technical Skills
MS ExcelAdvanced
CloudbedsProficient
Power BIBasic
RStudioBasic
SAP ERPBasic
📬 Contact